Services

Providing bespoke hospitality solutions to Boutique Resorts.

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We are experienced in managing niche Boutique properties, bringing big brand practices and procedures to the small to medium size businesses. We understand that every resort has its own unique identity and personality, there is no one size fits all solution.

Sales Representation

Direction and collaborative development of sales action plans. Set strategic pricing in terms of public and negotiated rates.

Conducting personal sales visits to travel agencies, business travel management companies. Goal is it to adopt a healthy market segmentation for each hotel. We will assist with budgeting and develop a forecasting model adapted to the market segments, to increase revenue by stimulating demand and to use existing demand for the destination. Also to push forward each hotel on potential distribution channels to enlarge the demand.

Full annual sales planning

Pricing and incentives

High impact sales strategies

Structure the pricing management

Set strategic pricing in terms of public and negotiated rates

Handle all Revenue management tasks on a daily, weekly and monthly basis

Study the main competitors of the hotel

Marketing

Guidance in the creation and implementation of an annual marketing plan and advertising schedule.

We will assist you in creating an integrated tactical marketing plan in line with your budget guidelines. If not managed carefully large budgets can be spent in the wrong areas for little return. Successful Marketing requires a good understanding of the local market and environment. Internet marketing is the core of your hotel marketing strategy to distribute your hotel online.

Maximizing occupancy by identifying niche markets and opportunities for each property.

Review of local advertising.

Competitor and market analysis.

Online marketing to maximum effect.

Management of Online Travel Agents and booking engines

Seasonal offers and packages.

Adding offer value and up selling.

We will benchmark and compare the pricing strategies of the main competitors of each hotel. The study will look at the public prices but will also try to pinpoint negotiated rates such as corporate rates if applicable. The study will look at a year period: day by day pricing by length of stay. The benchmarking will show how the hotel is priced competitively and create or revise the pricing grid. Following a review of the existing pricing grid or build a new one and recommend pricing strategies to stimulate the demand. Both public prices and negotiated rates with multiple length of stay will be assessed and recommended. Pricing will be recommended per period of demand.

Revenue Management

Driving profitability and market share for our properties by supporting sales tactics, advising on pricing and inventory strategies and exploring new revenue opportunities.

Rate structuring and guidance with hotel revenue management strategies.

Consistent focus revolving around the fundamentals of pricing, inventory controls, segmentation analysis, forecasting and demand generation.

Careful scrutiny of competitive rates via Market surveys

Weekly and monthly review of STR reports for analysis.

Manage relationships with third-party vendors to allow for maximum return.

Assistance in structuring and negotiating of rates.

Market segment reporting and analysis.

Whether you have 5 or 30 rooms, whether it is a new or established property, treat your business as a business.

No property is too small, that there is no need to have the professional framework set-up, in order to run smoothly and being profitable.

Hiring a consultant and providing training to your team is not only for large businesses.

Get a better understanding of today’s competitive market and on how to establish your property.

We are providing comprehensive training units and are there to help you to set up the framework, structure and system for your Hotel Revenue Management.

Analyzing your needs, where are things not running smoothly?

Reviewing / Setting up a Business Plan/ your Strategy/ Budget.

Understanding Online Agents, creating a Rate Structure and setting up realistic targets.

We are providing you with the tools to improve your business.

We are not selling you a costly program, nor a sponsored by such, but can advise you where it would be recommended to support your Revenue/ Reservation team.

All this without breaking the bank. The goal is to create a system and structure customised for your property which is sustainable.

Training is available in English and Thai language.